Pricing Policy – Referral Letters and Written Clinical Reports
Foot Forward Podiatry – Pricing Policy: Referral Letters & Written Clinical Reports
Last updated: 1 April 2025
1. Purpose
This policy explains the fees and terms for referral letters and written clinical reports prepared by Podiatry UK Ltd (trading as Foot Forward Podiatry). These documents require clinical time, professional judgement, and record review beyond a standard appointment, and are charged accordingly.
2. What these documents are
A referral letter is a concise letter from your podiatrist to another healthcare professional (for example, a GP, consultant, or other specialist) summarising relevant findings and the reason for referral.
A written clinical report is a more detailed document setting out your history, examination findings, assessment, and clinical opinion, for example, for insurance, occupational health, legal, or specialist purposes.
These are distinct from routine clinical notes, which we maintain as part of your care and which are not charged separately.
3. Our fees
Document Fee - Standard referral letter £20.00
Detailed clinical report £50.00
Copy of existing report or letter £15.00
Urgent preparation (within 1 working day) £12.50 supplement
Fees reflect the clinical time required to review records, prepare the document, and ensure clinical accuracy. A document can only be produced where the patient has been assessed by us and we hold sufficient clinical information to support its content.
4. Payment terms
Fees are payable in advance, or on collection/issue of the document. We will confirm the applicable fee before any work begins. Where a report requires significant additional time (for example, a complex medico-legal report), we will provide a written estimate in advance.
5. Turnaround times
Standard referral letters are normally prepared within 5 working days. Written clinical reports are normally prepared within 7 working days of payment and receipt of all necessary information. Urgent requests may be accommodated where possible, subject to the supplement above.
6. Consent and disclosure
We will only release a referral letter or report to a third party with your explicit written consent, or where we are required or permitted to do so by law. Where a report is requested by a third party (such as an insurer or solicitor), we will still require your consent before disclosure, and you may be entitled to see the report before it is sent, in line with applicable rules.
7. Accuracy and professional standards
All documents are prepared in line with our obligations as an HCPC-registered practice and member of the Royal College of Podiatry. We will only state clinical findings and opinions that are accurate and supported by our assessment. We cannot include statements that are not clinically justified, regardless of request.
8. Requests we cannot fulfill
We may decline to produce a document where we have not assessed the patient, where we hold insufficient clinical information, or where the request would require us to make statements that are not clinically accurate or appropriate. In such cases any advance fee for un-started work will be refunded.
9. Contact
Podiatry UK Ltd (trading as Foot Forward Podiatry)
3 Cleveland Drive
Lancaster
LA1 5EW
Email: contact@footforwardpodiatry.co.uk · Phone: 01524 574101
HCPC-registered · Member of the Royal College of Podiatry